Frequently Asked Questions
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Yes! Many of our providers are licensed to provide care via telemedicine for patients located in Maryland and Florida. Unfortunately, due to out of state regulations, other geographic locations may not be possible. While many of us only see new patients in person, there are new patient telemedicine appointment slots in some clinics. Most of us also offer return patient telemedicine appointments. Please inquire about his option when reaching out to make an appointment in your patient portal or via phone (410-550-2565).You will need an active MyChart account to conduct the video appointment. Unfortunately, we are not able to offer phone appointments at this time.
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Please let us know! Though we do our best to review the most common medication side effects with our patients prior to prescribing, it is impossible to know how each individual will tolerate a drug. Please stop the medication and reach out to us by phone (410-550-2565) or MyChart (Patient Advice Request) so we can discuss the next steps in your care. Our metabolic bone nurse and physicians are committed to finding a treatment plan that keeps you healthy and symptom-free.
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No surprises are allowed in bone clinic! If you have had a new fracture, please send us a MyChart message or give us a call. In many instances, we will ask that you return to clinic to discuss whether changes are required in your treatment plan.
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We all know that there is a lot of information out there on bone disease, ranging from calcium and D supplementation, novel nutrients, exercise regimens, alternative therapies and prescribed medications. It can be overwhelming, without question. Given the volume of information available to you on the web, we would recommend the sites that are both medically accurate and reader-friendly. These sites include the following:
NIH Osteoporosis and Related Bone Diseases National Resource Center: www.bones.nih.gov
Bone Health and Osteoporosis Foundation: www.bonehealthandosteoporosis.org
MedLine: www.medlineplus.gov/osteoporosis.html
American Bone Health: americanbonehealth.org -
Johns Hopkins Medicine MyChart allows you to view your test results, send messages to your doctor, renew your prescriptions, schedule appointments and more. If you do not already have an enrollment code, please contact our office (410-955-9270).
Your blood tests and other study results should be completed, interpreted and conveyed to you within two weeks. If your results are urgent, we will contact you immediately. If you have not heard from us in two weeks, please contact us via phone (410-550-2565) or send a message through MyChart.
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For billing questions, please call 410-933-1200.