Updated: October 4, 2024

Johns Hopkins Health Plans has resumed claims payments for USFHP and Advantage MD. Priority Partners and EHP claims payments were not interrupted by the incident. USFHP and Advantage MD claims payments that had been pended since Feb. 21, 2024, when the Change Healthcare cyber incident occurred, have now been released. Provider claims are now being paid on standard timelines.

Timely Filing

• Johns Hopkins Health Plans is relaxing timely filing restrictions for claims payment disputes and corrected claims through Dec. 31, 2024 for USFHP, Advantage MD, Priority Partners, EHP and ElderPlus claims submitted since Feb. 21, 2024. This is not applicable for USFHP, Priority Partners, EHP and ElderPlus medical necessity appeals or Advantage MD clinical disputes, as they are based on date of denial from Utilization Management.

Advanced Payments

• Providers who received an advance payment have been sent a notice of repayment. Providers should follow the process and timeline as indicated in the notice and the advanced funding agreement. For any questions about advanced funding repayment, please call Provider Relations at 888-895-4998, option 4.