On Jan. 23, 2020, the AMA hosted a panel presentation to help the health care community hit the ground running when the evaluation and management (E/M) office visit documentation and coding changes deploy on Jan. 1, 2021. During this portion of the event, Peter Hollmann, MD, co-chair of the CPT®/RUC Workgroup on E/M, elaborates on how to use the new medical decision making (MDM) criteria to select a level of service.