A Lifetime of Community Service

O’Conor’s work with the Vaccine Equity Task Force continues her longtime push to address the disparities that she first encountered growing up in Baltimore. “Health equity and discrimination are not just social justice concepts,” she says. “They are real factors that rob us of our loved ones.”

At the University of Pennsylvania in the 1990s, she co-created a community engagement center that still links volunteers with local nonprofits and provides community service and advocacy education.

She later became a film producer, but ultimately decided she could do the most good by becoming a doctor. She returned to Baltimore to attend the Johns Hopkins University School of Medicine, while devoting time to issues including police-community relationships and human trafficking.

When the COVID-19 pandemic came to the United States, O’Conor was a resident in emergency medicine, critical care and anesthesiology at The Johns Hopkins Hospital. “I wanted that clinical training in emergency medicine because it takes care of the patients who fall through the cracks,” she says.

In December 2020, she became operations chief of the JHM Unified Command, the Office of Emergency Management team coordinating the COVID-19 response across the Johns Hopkins Health System and school of medicine.

The same month, Pfizer and Moderna received emergency use authorizations for their COVID-19 vaccines, ushering in new challenges and opportunities for fighting disparities during the pandemic.

O’Conor and Sherita Golden, vice president and chief diversity officer of Johns Hopkins Medicine, launched a Vaccine Equity Task Force aimed at distributing the vaccines equitably, starting with Johns Hopkins employees.

Other key members of the task force are Deborah Sherman, director of nursing informatics; Carole Martens, director of facilities compliance; and Nicole Iarrobino, senior project administrator of patient- and family-centered care.

The group knew that institutionwide emails with information about vaccination opportunities left out many employees in security, food, facilities, patient transport and environmental services who don’t work in front of computers.

“The first thing we did was reach out to all the managers of all the departments we thought might be left out and asked them what they wanted,” says O’Conor. In response, task force members went to the departments to provide information and answer questions. They offered posters with QR codes for making vaccine appointments, and held virtual town halls in English and in Spanish.

Golden developed videos and articles with information of particular concern to employees of color, including the demographics of the vaccine’s clinical trials, which she noted generally reflected the diversity of the U.S. population.

In February, Johns Hopkins Medicine began working with the Baltimore City Health Department to launch mobile clinics. O’Conor’s team held its first community vaccine clinic on Feb. 25, at a senior housing complex in Baltimore. Since then, it has held three to four clinics a week, partnering with local churches and other groups.

“Many people want to know what their pastor and neighbor think about the vaccine,” says Golden. “We have to work with our communities’ trusted messengers and arm them with information to help the communities.”

One such partner is the International Rescue Committee (IRC), an immigrant support organization that recently participated in a vaccine clinic at St. Anthony of Padua Church in northeast Baltimore.

Members of the Johns Hopkins team had done their prep work. They had assessed the church basement days earlier to ensure there was enough room for physical distancing between the stations for registration, vaccination and recovery. They had worked with IRC to let people know about the clinic and pre-register if they wanted. On IRC’s advice, interpreters of the African languages of Swahili and Tigrinya were on-site.

During the clinic, volunteers stood on either side of busy Frankford Avenue, holding signs to let passersby know the clinic was open for walk-ins.

“This is only possible because of the dedication and willingness to donate time that we have seen from people across the institution,” says O’Conor. “At every clinic, we have a diverse mix — nurses, community health workers, students, world-famous surgeons — really members of every department.”

The vaccination clinics are also reaching people through Johns Hopkins affiliates, says O’Conor, including the Kennedy Krieger Institute and the Henderson-Hopkins school. Johns Hopkins Home-Based Medicine (JHOME) is bringing vaccines to people who are receiving care at home.

“There are a lot of people who still need to be vaccinated, who just need the right opportunity. We are providing those opportunities. It is a joy and an honor to be able to give back, in even a small way, to the city that made me who I am.”

Additional reporting by Michel Morris.