Employee Engagement Survey: Results and Reflection

Johns Hopkins Medicine saw an improvement in its engagement score this year. Its overall institutional rating on the Employee Engagement Survey increased from 3.96 on a five-point scale in 2016 to 4.03 in 2017. Johns Hopkins Medicine now rates higher than 65 percent of health care organizations that take the Gallup survey.

Now comes the most critical part of the process. Managers have received the results for their departments and will share and discuss them with their teams. During these conversations, look at the areas where the team can improve and enact positive change.

Here are some points to consider:

• Celebrate the accomplishments of the team and on survey items where you scored well.

• Consider creating cascading goals about engagement in SuccessFactors for all staff. 

• Everyone plays a role in engagement. Talk about what the team can do to improve the work experience.

• Make engagement an agenda item on one-on-one and staff meetings to keep engagement on everyone’s minds.

Access online learning modules, guides and further resources on the Employee Engagement website.