Senior Vice President, Operations

Lisa Ishii, M.D., M.H.S., is senior vice president of operations for Johns Hopkins Health System.

Dr. Ishii is responsible for collaborating with executive leaders across Johns Hopkins Medicine in the development and execution of the health system integration strategy and assisting in the oversight of the clinical roadmap.

Dr. Ishii is an internationally recognized leader in and professor of otolaryngology and neck surgery. Since coming to Johns Hopkins for her residency and fellowship training, she has demonstrated a commitment to innovative and high-value patient care and expert research. She joined the faculty after completing her training and steadily climbed the academic ladder in the school of medicine, achieving the rank of professor in 11 years. Dr. Ishii established an NIH-funded outcomes research laboratory and has mentored a number of medical students, residents, fellows and junior faculty.

Dr. Ishii established her clinical practice in Johns Hopkins’ free-standing ambulatory clinics and surgery centers and became the medical director of the Johns Hopkins White Marsh Surgery Center in 2008. In 2013, she partnered with leaders across the system to establish the Ambulatory Surgery Center Coordinating Council to harmonize patient safety and quality across JHM’s nine ambulatory surgery centers and hospital outpatient departments. In 2016, she was named the chief quality officer for ambulatory procedures for the health system. She serves on the board of the Johns Hopkins Surgery Center Series, and in 2018 she was asked to serve as a consultant for The Leapfrog Group in its new evaluation of ambulatory surgery centers.

In 2012, Dr. Ishii was invited to serve as senior medical director for clinical integration in the Office of Johns Hopkins Physicians. In this role, she was asked to support clinical care and supply chain standardization across the care continuum for Johns Hopkins Health System. She worked with leadership in the Armstrong Institute for Patient Safety and Quality to develop a project management office for clinical communities and care pathways. The office created a standard process to develop and implement clinical care pathways across the care continuum.

Dr. Ishii has published extensively in peer-reviewed publications and written multiple book chapters. She has received numerous teaching and leadership awards locally and nationally. She serves as an associate editor for specialty journal JAMA Facial Plastic Surgery. In her role as the research and quality coordinator for the American Academy of Otolaryngology–Head and Neck Surgery from 2013 to 2018, she led the task force that developed the specialty’s first clinical data registry, Reg-ent. She is a board member and vice president for research and quality for the American Academy of Facial Plastic and Reconstructive Surgery, and is a board member for the American Board of Facial Plastic and Reconstructive Surgery.

She received her bachelor’s degree in biology from Florida State University, her master’s degree in health science from the Johns Hopkins Bloomberg School of Public Health and her doctor of medicine degree from the University of Florida College of Medicine.