Frequently Asked Questions Technical Site Questions 1. I bookmarked or linked to a page within your site and now it doesn't work. Why? 2. What browser should I use to view this site? 3. What is "cache memory"? 4. How do I clear the cache on my browser? 5. Can I link to your site? 6. Why do I sometimes get outdated information? 7. I cannot find what I am looking for. What should I do? Patient Questions 1. How do I schedule an appointment over the phone or online? 2. How do I find a doctor specializing in my condition? 3. Can I send an email message to my doctor? 4. I would like to send my medical question to someone at Johns Hopkins. Who can I send it to? 5. Can I access my medical records online? 6. I am seeing a doctor at one of your locations. How do I get more information?